If it has anything to do with technology our staff can handle it, from the small in-home jobs, to large commercial projects
Practically anywhere in Colorado, however if you are further than 50 miles from Colorado Springs there will be a travel surcharge.
Depending on the nature of the problem, if it is something that we just were not able to resolve we will provide a 100% refund, however if the problem has to do with certain hardware you do not want to replace then you will be charged 75% of the original quote for the diagnostic.
A backup & disaster recovery plan provides you with a robust set of tools to give your business the best chance to reopen and recover quickly and with as little damage as possible to your operations and reputation.
Here at Pikes Peak Tech Support, we function more on the subscription basis than on hourly and there’s a good reason for that. Hourly work is usually done based upon “Reactive” support. Reactive support is where the IT service provider only comes out when you have a problem. However Hourly Support is Available.
With a 24-7 IT Support Offering you’ll get “Rock-Star Status” with immediate assistance at all times–whether that’s at 1 pm in the afternoon or 1 am in the middle of the night.
In many cases, we can remotely diagnose and fix your IT problems. And if you’re open to it, we can show you what’s going on, what’s caused your problems, and how avoid them again.
Our fees include whatever it takes to keep your IT equipment working well and we don’t charge extra for onsite visits.
The most common question we’re asked is, “How much does IT support cost?” This is a good question. The answer?… IT support costs vary greatly.